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Student Consumer Complaint Process

Pursuant to the United States Department of Education's Program Integrity Rule, institutions providing online education are required to provide all prospective and current students contact information of the state agency or agencies that handle complaints against post-secondary education institutions offering distance learning within that state.

We encourage you to seek resolution to any concerns by discussing them informally with a staff member at Minnesota State Community and Technical College. If a complaint cannot be handled informally, MSCTC students are encouraged to use our complaint process, outlined in the Student Handbook.

If a complaint cannot be resolved at the College level, you may contact the Minnesota Office of Higher Education. If you reside in another state, you may contact your local state agency for further information.


Last modified: October 10th, 2016 at 10:01am