||This course covers the development of professional work behaviors and communication, analysis of the dynamics of the health care work environment and exploration of professional development and career opportunities relating to medical administrative/support staff.
|| ADMM1122 Medical Office Procedures or ADMM1152 Medical Billing and Insurance or ADMM1162 Intermediate Medical Transcription
- Demonstrate effective interpersonal communication and teamwork skills in problem solving and/or conflict resolution.
- Identify and implement time management techniques and stress management techniques.
- Define components of a professional image and demonstrate professionalism.
- Delineate career opportunities in the medical transcription, medical coding, or medical administrative industry.
- Prepare a resume, complete an employment application, and participate in a job interview.
- Analyze the importance of ethical conduct in the workplace.
- Describe the characteristics of various work settings (e.g., hospital-, service-, and home-based offices).
- Differentiate among features (e.g., compensation, benefits, schedules) of different work environments.
- Contrast and compare employee and employer rights.
- Explain skills needed for negotiating terms of employment.
- Utilize varying techniques for measurement of outcomes (e.g., quality, turnaround time, productivity).
- Evaluate common ergonomic problems and solutions in the medical transcription, medical coding, and medical administrative work environment.
- Determine the value of membership in professional organizations such as AHDI and AAPC.
- Demonstrate networking skills (e.g., attending meetings of AHDI, AAPC, etc.).
- Illustrate the basic differences among employee, statutory employee, and independent contractor status and the potential tax, insurance, and liability implications of each.
|MnTC goal areas:
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