||This courses covers the theory, installation, configuration and monitoring
of traditional voice communications systems and voice communications
systems designed to operate over an IP (Internet Protocol) network.
Today's data communications networks use IP for address assignment,
traffic identification, quality of service and other features required to
transport multiple signals over one data connection. Topics covered in
this course include components of business communications systems,
voicemail systems, call features, IP telephony call control protocols,
codec algorithms and quality of service techniques.
- Analyze different voice and business communication systems.
- Describe features and options associated with a voice communications.
- Review the process to configure a voice system.
- Identify components used in a converged voice over IP system.
- Analyze protocols used in a voice over IP and IP telephony call set-up.
- Research security techniques used in a voice over IP and IP telephony.
- Analyze quality of service options for voice over IP.
- Research different traffic monitoring systems supporting voice over IP.
- Configure an Ethernet switch to support voice over IP security and quality of service.
- Troubleshoot converged IP telephony and voice over IP systems.
- Demonstrate effective and efficient communications to acheive desired results.
|MnTC goal areas:
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