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DSET1124 – Diesel Shop Management pdf

Credits: 1 (1/0/0)
Description: This course provides students an opportunity to visit John Deere, Case New Holland or general shops and work with on-site instructors as it relates to management procedures including parts, ordering inventory, repair order writing, payroll, employee-employer relations, customer relations and communication skills.
Prerequisites: (None)
Corequisites: (None)
  1. Demonstrate professionalism.
  2. Analyze customer concerns.
  3. Design a shop layout.
  4. Analyze union policies.
  5. Evaluate employee relations.
  6. Analyze advertising options.
  7. Analyze shop management issues.
MnTC goal areas: (N/A)

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