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G.L. Tucker

Director of Manufacturing & Technical Products

  • Over 30 years of manufacturing experience - operations and manufacturing engineering.
  • Spent 24 years working for Hormel Foods Corp. at various locations. Assignments included manufacturing engineering, human resources and facility management.
  • Extensive background in continuous improvement, LEAN, Theory of Constraints and change management.
  • Experienced in international business - developed a fully functional manufacturing facility in China.
  • Oversees content, design delivery and marketing of Custom Training products and services for regional clients in business, industry and education.
  • Administers training projects through assessing specific client needs, facilitating effective product / service delivery and acts as general liaison for MSCTS.
  • Bachelor of science degree in engineering technology.


Karen Schumacher, RN, MS

CTS Director of Health, Emergency Services and Leadership

  • 20 years of experience working with M State Custom Training Services
  • Served as staff nurse, in-service educator and instructor in the diploma RN program at St. Luke's Hospital in Fargo, ND
  • Licensed RN in North Dakota and Minnesota and a LERN Certified Program Planner (CPP)Works with a variety of health care professionals to provide quality continuing education and training programs


Rick Loveland

CTS Fire Coordinator

  • Has more than 20 fire instructors available to meet fire department training needs
  • Earned AAS in fire science & administration
  • Diploma in aircraft firefighting from Lake Superior College in Duluth
  • Nationally registered emergency medical technician since 1992Twelve years as a firefighter/EMT with the City of Moorhead


Debbie Johnson

CTS Corporate Trainer

  • Works with manufacturing, service, healthcare and government in planning and delivery of training and development activities
  • Executive management planning and training, leadership development, team development, lean implementation and tools, continuous process improvement, facilitation, train-the-trainer
  • Holds a business education degree
  • Certified in lean implementation, TQT Transformation, Zenger Miller, Covey 7-Habits certification and other Covey products
  • Has participated in Deming seminars and a multitude of others related to organizational training and development

Jay Croy

CTS Forklift Safety Instructor

  • Forklift safety, emergency vehicle safety, handicap van driving safety, safety management, safety supervisor training, industrial process analysis, quality improvement, project management, company driver programs, ISO 9000 certification, Train-the-Trainer for various safety programs, safety training programs for front end loader, skid steer, chain saw, mower, industrial equipment and other powered equipment
  • Authored truck driving model curriculum for Minnesota colleges
  • Certified as a leadership and management instructor for the U.S. Coast Guard Academy
  • Certified as Team Coordination Training Facilitator for active duty, reserve, and auxiliary members in team management and risk analysis. Certified as Operations Qualifications Examiner; train and qualify boat crews for the Coast Guard
  • Owned and operated a trucking company operating nationwide
  • Driven 1.5 million miles accident-free
  • Bachelor of science degree in psychology from the University of North Dakota


Patty Heath Gordon

CTS Instructor, Basic Computer Skills, Marketing, Occupational English, Customer Service and Resume Writing

  • Educate students in basic computer skills, marketing, occupational English, customer service and resume writing
  • Enthusiastic about working in multi-cultural environment.
  • Excellent computer skills with Microsoft Office Suite and hardware.
  • Ability to teach classes with wide range of skills.
  • Classroom instruction on Fundamental Computers Concepts and Intro to Computers.
  • Promoted and facilitated orientations and workshops for unemployment insurance applicants and claimants.
  • Provided assistance and information to unemployment insurance applicants and claimants one-on-one and in groups.
  • Delivered training on how to seek employment in group sessions.
  • Exhibited responsibility for planning and implementing marketing strategies and programs.
  • Demonstrated leadership skills and excellent communication skills with community, corporations, businesses, board and individuals.
  • Bachelor's and master's degrees from Minnesota State University-Moorhead.
  • Professional background includes work as a communications consultant in telecommunications; radio work in news, live shows, production, on-site broadcasts and sales; management; and as an executive director of a non-profit.

Our Staff

Last modified: June 10th, 2014 at 11:29am