Title
Administrative Support
Diploma - 32 credits
About this program
The Administrative Support diploma program prepares students for the workforce by focusing on the administrative and technical skills needed to meet the demands of the current and emerging office environment. The program provides both the theory and practice needed to succeed in an office environment. After successful completion of the program, students will be knowledgeable in business office software, administrative procedures, communication, teamwork and problem solving.
Students who pursue the Health Track will learn to work in a variety of medical settings, handling administrative duties for private practices, hospitals and clinics. Students will be prepared to accept responsibility for the coordination of medical office functions and patient billing processes.
Students who pursue the General Administrative Track will learn additional office skills, including software applications and business processes.
Program outcomes
- Demonstrate professional business communication.
- Demonstrate knowledge of electronic and manual records management.
- Demonstrate professional work behaviors, including critical thinking, problem solving, organizational skills, and diversity and inclusion practices.
- Demonstrate knowledge of financial functions within an organization.
- Demonstrate proficiency using a variety of office software applications.
- Demonstrate personal, social and ethical responsibility.
- Demonstrate knowledge of administrative procedures within an organization.
- Demonstrate knowledge and application of medical office functions.
- Demonstrate mastery of patient billing processes in a medical office setting.
Accreditation
Minnesota State Community and Technical College is accredited by the Higher Learning Commission, a regional accreditation agency recognized by the U.S. Department of Education.
The Higher Learning Commission
230 South LaSalle Street, Suite 7-500
Chicago, IL 60604-1411
http://www.ncahigherlearningcommission.org
Phone: 312.263.0456 / 800.621.7440
