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Programs & Majors » Computer Support Essentials - Certificate (15 credits)

Degrees Offered

Computer Support Essentials Certificate
Detroit Lakes, eCampus

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About this program


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Course # Course TitleCredits
Required
CPTR1104 Intro to Computer Tech3
CPTR1122 Microcomputer Maintenance3
CPTR1138 Information Systems3
CPTR1142 Network Essentials3
CTEC1106 Helpdesk Operations3

Total Credits: 15

This major provides the support skills needed to assist computer users in a business environment and to install and administer local and wide area networks. Skill development covers microcomputer and data communications technology, network operating systems, and the related software applications. Hardware skills include selection, configuration, and operation of microcomputer central processing units, peripheral equipment, and data communications equipment. Software skills include software selection, customizing, upgrading, training, and user support. Upon completion of many of the courses the student will be able to take the Microsoft certification course.

A certificate is awarded after successful completion of the specialized program of study. Although the certificate is not designed for transfer, most certificate courses also apply toward the Computer and Network Technology AAS degree offered by the college.
 

Program outcomes

1. Demonstrate customer service skills.
2. Plan and install PC hardware/software configuration to meet the end user's needs.
 

Employment information

Steady growth is expected in the next few years. Employment opportunities are available in many size companies utilizing computer technology. Graduates adding an industry certification are at an advantage. Advancement prospects are good with continuing education.
 

Program accreditation

The College is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools, (800) 621-7440, 30 North LaSalle Street, Suite 2400, Chicago, IL 60602-2504.