Laptop Loaner Program
Vice President of Academic and Student Affairs, Computer Help Desk Director, Director of Applications and Infrastructure, Director of Business Services
Project Purpose
The onset of the COVID-19 pandemic caused the college to swiftly move many courses to online and/or hybrid instruction which left many students without access to the technology needed to support them in their academic pursuits.
Deliverables
- Identify a vendor(s) and purchase laptops to be used as “loaners” for students.
- Create an application form for students to request to participate in the program.
- Establish a process for applications to be reviewed by the college's social workers and campus IT staff to prepare laptop loaners for approved students.
- Create agreement form for students to sign when picking up the loaned laptop.
Project Scope
In Scope
Identification and purchase of laptops, imaging of laptops, creation of forms and process to distribute, track and manage loaned laptops across the college.
Out of Scope
Hiring additional staff.
Effectiveness Measures
Project Goals
To provide students with a working laptop to support their education.
Key Performance Indicators
The number of laptops purchased and loaned to students in need.
Metric Review Schedule
Annual review of the number of machines loaned and number of requests received.
Reporting of Results
IT will report to Cabinet.
Constraints
- Budget limitation of $150,000
- Supply chain issues to acquire laptops
Financial Impact
Federal funds to cover cost of machines; unknown status post-pandemic and availability of those funds (to be assessed).