Campus Store Student Uniform Sales and Refunds Procedure

Purpose

Provide direction for the College’s campus stores to sell program-required uniforms/scrubs to students and ensure sustainability of campus store operations and maintain affordability for students.

Definitions

Required student uniforms 

Program clothing required for public-facing programs to provide a professional appearance.

Procedure

Uniform and scrub purchases will be paid for at the time of ordering, or charged to a student account, if within an applicable charging window and charging criteria have been met.

Campus stores will allow the charging of uniforms or scrubs during financial aid charging periods for students. If orders are placed before or after these periods, payment must be made at the time of ordering.

The College’s campus stores will only offer a uniform refund if the student completes a full withdrawal of all courses associated with the uniform expense prior to the start of the term. Refunds will be issued in the same manner as the original payment method. If extenuating circumstances occur, it will be up to the campus store manager to make exceptions to this practice.
Returns will not be accepted, with no exceptions.

Responsibility

Campus Store Coordinator 

Ensure all items are set up correctly in the point-of-sale system to record accurate pricing. Take sizing and place orders (if not in stock), ensure payment has been collected and provide notice to students/faculty members upon receiving the items.

Director of Business Services and the Operations Accounting Manager 

Work with campus stores to review pricing and markups.

Campus Store Personnel 

Verify that all merchandise is priced correctly prior to placing items on the sales floor.