Title

End of Course Student Surveys

Status
Status:
Completed
Start Term
Start Term:
Spring 2023
End Term
End Term:
Fall 2024
Project Leads
Project Leads:
Dean for the School of Health Sciences, Human Services and Nursing; Dean for the School of Arts and Humanities
Core Team
Core Team:

Dean for the School of Health Sciences, Human Services and Nursing; Dean for the School of Arts and Humanities; Administrative Assistants; Faculty

Ad Hoc team
Ad Hoc team:

Institutional Research

Pillars of Success
Pillars of Success:
Student Success
Project Purpose

Project Purpose

  • Improve student response rates for end of course surveys.
  • Streamline the process - sending survey links, data reporting, etc.
Deliverables

Deliverables

  • Assemble a taskforce to review the current survey process, the survey (e.g. relevancy of questions, mobile compatibility, survey length, survey invitation to students, etc.) and research best practices to identify suggestions for improvement which will be presented to Shared Governance Council and Cabinet.
  • Provide an opportunity for impacted stakeholders (e.g. students, faculty, academic assistants, etc.) who are not on the taskforce to provide input using surveys, focus groups, or other methods to collect feedback.
  • Seek recommendations from faculty in programs that receive high response rates to the surveys for ideas on how to encourage student participation.
  • Discuss the Higher Learning Commission’s regular and substantive interaction expectations and determine if question(s) that directly support this need to be incorporated into the survey.
  • Determine a recommended timeline for survey email invitations and survey reminders to be sent to students.
Project Scope

Project Scope

In Scope

Providing recommendations on the survey questions, survey length, methods of deployment and how to involve faculty so they can encourage students to take the survey.

Out of Scope

Surveys and/or survey questions not directly related to courses.

Effectiveness Measures

Effectiveness Measures

Key Performance Indicators/Metrics
  • Survey response rates.
  • Informal/formal feedback from faculty and academic assistants.
Metric Collection and Review Schedule
  • Surveys are conducted at the end of every term. The aggregate response rates will be compared fall to fall and spring to spring FY23 to FY24 to determine effectiveness.
Action Plan Timeline
  • Fall 2023 - Deans will work with administrative assistants to customize the survey email invitations that go out to student (email message, subject line, reply to email, etc.).
  • Fall 2023 - A faculty work group will review and update the survey questions.
  • Spring 2024 - New survey questions will be used (assuming approval by SGC).
  • Academic Year 2024-2025 - Alternatives for survey dissemination/modality will be explored.
Constraints

Constraints

MSCF contract.

Summary of Results

Summary of Results

  • Fall 2023/Spring 2024 - A faculty work group and Institutional Effectiveness provided input and suggestions on revisions to the course survey. Shared Governance Council approved the survey changes and it was piloted in select courses. 
  • Fall 2024 - All course surveys will use the new survey format.