Title

DSET1124 - Diesel Shop Management

API ID

Credits

1 (1/0/0)

Description

This course provides students an opportunity to visit John Deere, Case New Holland or general shops and work with on-site instructors as it relates to management procedures including parts, ordering inventory, repair order writing, payroll, employee-employer relations, customer relations and communication skills.

Competencies

  1. Demonstrate professionalism.
  2. Analyze customer concerns.
  3. Design a shop layout.
  4. Analyze union policies.
  5. Evaluate employee relations.
  6. Analyze advertising options.
  7. Analyze shop management issues.
Degrees that use this course

Degrees that use this course